Joined
2025-07-16
Posts
472
Location
Chicago, IL

Hit the Aztec Gold progressive on Rich Palms around 11:47 PM last night. Jackpot counter showed $847,239 when I triggered the bonus round with three scatter symbols on a

Just hit a decent win on NBA props last week and trying to cash out $950 from an offshore book. They're asking for driver's license, bank statement from last 30 days, and a selfie holding my ID. Submitted everything Tuesday morning but still showing "under review" 4 days later.

Is this normal timing? The site says 24-48 hours for document verification but I'm past that window. This is my first withdrawal over $500 so maybe they're being extra careful, but getting nervous about the delay.

What's been everyone's actual experience with verification times? Trying to figure out if I should be worried or just wait it out.

.50 spin. Screen went to the jackpot feature selection, but when it loaded back the progressive had reset to
25,000 and my account showed no win.

Support chat said they're "investigating" but gave me a generic ticket number #RP-4471829. The game history shows my spin as a

2.50 win (5x my bet) instead of the progressive trigger. Screenshots show the $847K counter before the feature started, but they claim their server logs don't match.

Has anyone else hit progressives on Rich Palms that didn't pay out properly? This isn't a small glitch — we're talking about $800K+ that just vanished from their system.

Joined
2024-06-08
Posts
119
Location
Atlanta, GA

That's straight up theft. Rich Palms has been pulling shady moves like this for months. Their progressive system is about as reliable as the Bulls' fourth quarter defense. File a complaint with the gaming commission immediately — don't let them string you along with support tickets.

Joined
2025-10-19
Posts
187
Location
Denver, CO

I've been tracking progressive malfunctions across different platforms and this pattern is becoming common. The jackpot counter displays one amount but the server-side value is different, usually due to caching delays or intentional manipulation.

Document everything: your bet time, the exact jackpot amount displayed, and any screenshots. Rich Palms operates under Curacao licensing which has weak player protections, but they still need to honor displayed wins. I had a similar issue with Cafe Casino last month where their Cleopatra progressive showed

Just hit a decent win on NBA props last week and trying to cash out $950 from an offshore book. They're asking for driver's license, bank statement from last 30 days, and a selfie holding my ID. Submitted everything Tuesday morning but still showing "under review" 4 days later.

Is this normal timing? The site says 24-48 hours for document verification but I'm past that window. This is my first withdrawal over $500 so maybe they're being extra careful, but getting nervous about the delay.

What's been everyone's actual experience with verification times? Trying to figure out if I should be worried or just wait it out.

34K but paid
8K — took three weeks of back-and-forth but they eventually paid the full amount.

The fact that they reset the progressive immediately suggests they know exactly what happened. Don't accept their "investigation" stalling tactic.

Joined
2025-12-18
Posts
527
Location
Denver, CO

This is exactly why I stick to fixed jackpot slots and avoid progressives entirely. Too many variables can go wrong between the display counter and the actual payout mechanism. I learned this lesson two years ago when I was chasing a

80K Mega Fortune clone that reset during my bonus round.

Your documentation strategy needs to be more systematic. Before any high-stakes progressive session, I screenshot the jackpot amount every 10 spins and record the timestamp. When I do play progressives now, I use Lucky Red Casino because their Realtime Gaming progressives have better server synchronization — I've never seen a display/payout mismatch there in over 200 progressive triggers.

The $847K to

25K reset you experienced isn't a glitch — it's either server manipulation or they're running two separate jackpot pools. Rich Palms likely knows their progressive system has this flaw but keeps it running because most players don't document their sessions properly. Your screenshots are crucial evidence, but you need to escalate beyond their support chat immediately.

Joined
2024-01-01
Posts
60
Location
New York, NY

Wait, how do progressive jackpots even work? I thought once you triggered the feature, the jackpot amount was locked in. Can casinos really just reset the counter mid-game like that? This sounds illegal to me.

Joined
2024-03-09
Posts
518
Location
Seattle, WA

I keep detailed logs of all my slot sessions and Rich Palms has definitely been acting weird with their progressives lately. Three weeks ago I was tracking their Dragon's Fortune progressive — it jumped from $45K to

27K in a single spin without anyone hitting it, then dropped back to $52K an hour later.

My spreadsheet shows 47 progressive spins on their platform over the past month, with jackpot counter inconsistencies in 8 of those sessions. The average discrepancy was around

Just hit a decent win on NBA props last week and trying to cash out $950 from an offshore book. They're asking for driver's license, bank statement from last 30 days, and a selfie holding my ID. Submitted everything Tuesday morning but still showing "under review" 4 days later.

Is this normal timing? The site says 24-48 hours for document verification but I'm past that window. This is my first withdrawal over $500 so maybe they're being extra careful, but getting nervous about the delay.

What's been everyone's actual experience with verification times? Trying to figure out if I should be worried or just wait it out.

3K between what displayed and what the game history showed. Your $722K difference is by far the largest I've heard of, but it follows the same pattern.

I switched to Black Lotus for progressive play after documenting these issues. Their system updates every 3 seconds and I've verified the counter accuracy across 156 spins with zero discrepancies.

Joined
2025-09-24
Posts
572
Location
Chicago, IL

Rich Palms screwed me on a

4K progressive last year. Same exact situation — bonus triggered, jackpot vanished, support gave me the runaround for weeks. Eventually paid out

Just hit a decent win on NBA props last week and trying to cash out $950 from an offshore book. They're asking for driver's license, bank statement from last 30 days, and a selfie holding my ID. Submitted everything Tuesday morning but still showing "under review" 4 days later.

Is this normal timing? The site says 24-48 hours for document verification but I'm past that window. This is my first withdrawal over $500 so maybe they're being extra careful, but getting nervous about the delay.

What's been everyone's actual experience with verification times? Trying to figure out if I should be worried or just wait it out.

,800 as a "goodwill gesture" and claimed their logs showed that was the correct amount. Never got the full progressive.

Their Curacao license means you have almost no recourse. File the complaint anyway, but start looking for a new casino. This isn't getting resolved in your favor.